Full-Service · Chicago · Cleveland · Indiana
PROPERTYMANAGEMENT

Protecting your asset. Maximizing your cash flow. We manage your property like it's our own — with institutional-grade systems built for owners who expect more.

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What We Handle

End-to-end management.
Zero gaps.

Every aspect of your property's performance is covered — from the first tenant call to your monthly owner statement.

01
Rent Collection
Structured systems that prioritize timely, reliable income every month. Online payment processing, late fee enforcement, and monthly disbursements to owners.
02
Tenant Relations
Professional communication, lease enforcement, and conflict resolution — handled calmly and compliantly so you never have to step in.
03
Financial Reporting
Monthly owner statements with full transaction detail. QuickBooks accounting and AppFolio portal access — your financials are always available, always accurate.
04
CHA & Compliance
HAP management, RFTA processing, change of management filings, and annual inspection coordination. We know CHA compliance inside and out.
05
Maintenance Oversight
Fast dispatch, photo-documented work orders, and scope-based pricing. Every repair is recorded — no disputes, no surprises on your statement.
06
Leasing & Renewals
MLS listings, 30+ rental platforms, rigorous tenant screening, and compliant lease execution. Vacancy is the enemy — we move fast to eliminate it.
What's Included

Everything your property
needs. Nothing it doesn't.

✓
AppFolio Owner Portal
24/7 access to statements, work orders, and lease documents — no waiting on us.
✓
Monthly Owner Statements
Detailed income and expense reports delivered every month without fail.
✓
Tenant Screening
Credit, background, income verification — 600+ score minimum, 33% income-to-rent ratio.
✓
Lease Drafting & Execution
RLTO-compliant leases drafted and executed for every tenancy.
✓
CHA & Section 8 Management
HAP contracts, RFTAs, inspections, and change of management filings handled.
✓
Resident Benefits Package
Renters insurance, credit reporting, filter delivery, and pest control — tenant-paid.
✓
Photo-Documented Work Orders
Before and after photos on every repair. Full accountability, zero disputes.
✓
Proactive Communication
You're always informed before you have to ask. No chasing, no guesswork.
Fee Structure

Transparent. Scope-based.
No surprises.

Every fee is disclosed upfront. We customize scope — we never discount value.

8–10%
Property Management
Of monthly rent collected. Rate determined by portfolio size, property type, and scope of services.
1 Mo.
Tenant Placement
Of first month's rent. Includes listing, showing, screening, lease execution, and move-in coordination.
$55–125
Maintenance Labor
Per hour, scope-based by trade. 12% construction management fee on projects over $2,500.
$30–40
Resident Benefits
Monthly, tenant-paid. Includes renters insurance, credit reporting, filter delivery, and pest control.
Get Started

Ready to hand off management
and get your time back?

Tell us about your property and we'll reach out within one business day to discuss how NHR can protect and grow your investment.

📞 (773) 799-9976
✉️ info@newheightsmgmt.com
🌐 newheightsmgmt.com
📍 4550 W 103rd Street, Suite 201B, Oak Lawn, IL 60453
We respond within 1 business day during business hours.